Does the scanner have signal? Are all QR-Codes synchronized?

Has the Scanner accidentally fallen down and has a seeable mark that the using of the phone isn’t possible anymore? Please contact us immediately.

Have you updated your App? The Scanner App will inform you if there’s an update. 

Are you using our App from the Google Play Store on your own device? The app will inform you about a not working internet connection. Please make sure, that your device is on Wi-Fi or you have a good working signal.